How many years have you been in the industry? 

Flash: 4 years working with Thoughtful Craftsmen 

Are you an early bird or night owl? 

Flash: Early bird 

What were your first jobs? 

Flash: Cooking. I was a cook a long time ago. 

What’s the biggest misconception about your industry? 

Flash: That it’s repetitive – everyday is something difficult to deal with 

What advice would you give your teenage self? 

Flash: Be happy! 

What’s the one thing people don’t know about you? 

Flash: People think I’m serious, but I’m the happiest person. I play like a kid. A lot of people don’t know. 

What’s the best compliment you’ve ever received? Flash: One of the customers gave me a nice cup of coffee in the winter. I didn’t even ask for it. She just came out with coffee and cookies she made.